Privacy Policy

1. Who we are

Jason’s Concreting provides concreting services on the Gold Coast and surrounding areas. Paul Aungles took over Jason’s Concreting in September 2025 and currently leads the business as Director and Licensed Contractor (QBCC: 15183897). Our website address is jasonsconcreting.com.

2. Information we collect

When you contact us, request a quote or engage us for work, you may provide:

• your name;
• email address and phone number;
• the suburb, address or location of a proposed job;
• details, measurements, photographs or other information about your project; and
• records of our emails, calls, quotes and service-related communications.

Our hosting and security providers may also record limited technical information such as an IP address, browser type, device type, requested page, referring page and the date and time of a request. This information is generally used to operate, secure and troubleshoot the website.

3. How we use information

We use personal information where reasonably necessary to:

• respond to enquiries and prepare or discuss a quote;
• schedule, provide and follow up concreting services;
• communicate about a project, payment, warranty or customer-service matter;
• maintain business, taxation and legal records;
• protect the website and investigate misuse or security incidents; and
• improve our website, services and customer experience.

We do not sell or rent personal information.

4. When we share information

We may disclose information only where reasonably necessary to people who help us provide our services, such as employees, subcontractors, suppliers, professional advisers, website hosting or email providers. We may also disclose information where required or authorised by law, or to protect the rights, safety or property of a customer, our team or another person.

Some technology providers may process technical information outside Australia. The location and safeguards depend on the provider and service being used.

5. Cookies, analytics, embedded content and third parties

This website uses Google Tag Manager to deploy Google Analytics. These services may collect information about visits and interactions, including pages viewed, approximate location, device and browser information, referring pages and visit timestamps. Google may use cookies or similar technologies to provide these measurement services under its own privacy terms.

Some pages also include Vimeo videos and externally hosted fonts. When your browser loads third-party content, the provider may receive technical information such as your IP address and browser details, and may use cookies or similar technologies under its own privacy policy. You can restrict cookies through your browser settings, although this may affect some website features.

6. Security and retention

We take reasonable administrative and technical steps to protect personal information from loss, misuse, interference and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to manage customer or warranty matters, or to meet taxation, accounting, insurance and legal obligations. When information is no longer required, we take reasonable steps to delete it or de-identify it.

7. Access, correction and privacy complaints

You may ask what personal information we hold about you, request access to it or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. Contact us using the details below and include enough information for us to identify the relevant records.

If you believe we have mishandled your information, please contact us first. We will consider the concern and respond within a reasonable period. If the Privacy Act applies and you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

8. Changes to this policy

We may update this policy when our website, services, providers or legal obligations change. The current version and its last-updated date will remain available on this page.